Customer Service Representative / Work From Home

Telecommute · Greensboro, North Carolina, United States · Customer Service

Description

Be a part of an international language service provider!

We are a company seeking motivated individuals to assist us in providing excellent services for our clients.

You do not need to be bilingual to apply.


General duties of the Customer Service Representative:

*Receive inbound calls from a wide variety of clients requesting to be connected to an interpreter.

*Collect required and accurate data from the requester to process the call timely and professionally.

*Contact available interpreters, follow call handling script and connect the requested language to the requester.


Available Set Shifts in Pacific Standard Time:

Monday - Friday 2:00 AM - 10:30 AM

Monday - Friday 8:00 AM - 5:30 PM

Monday - Friday 11 AM - 7:30 PM

Thursday - Monday 9:00 PM - 5:30 PM

Thursday - Monday 7:00 AM -3:30 PM

You must indicate which shift you are applying for. If you do not your resume will automatically be disqualified.

Requirements

Must be able to pass a criminal background check.

Must be able to type 35 WPM.

Must have High School Diploma / GED.

Must have your own computer (home office).

Must have high-speed internet service and a phone (cell or land) for training.

Benefits

40 hours a week

$12.00 Per Hour

Medical / Dental / Vision

401K Option

Apply for this job